Privacy Policy

My Role and the Information I Collect

I am both the Data Controller and the Data Processor for the information I store about you. I am a registered Data Controller and Data Processor and abide by the regulations imposed by such procedures. My data protection registration reference with the Information Commissioner’s Office is ZA461304 

I store your name, address, telephone number and/or mobile number, email address and any information that you provide me on the Client Contact Information Form and Counselling Contract. These forms are signed electronically by a GDPR compliant service which allows you to download any signed forms. The signed forms are then kept electronically on a password protected computer with antivirus/malware and ransomware protection to keep your data safe. This computer is kept at my office address.

Session notes are also kept. These are anonymised and kept separately to your personal information collected on the Contact Information Form and Counselling Contract (on a different server). As a requirement of my insurance, notes are kept for a period of 7 years, after we have ended our work, and are then securely destroyed.

Any emails or text messages will be deleted after receipt unless they form part of your notes or are needed for income tax purposes, in which case they will be kept for 7 years as above.

Your telephone number will be stored on my business phone until your sessions have ended at which point it will be deleted. If I change telephones, then your details will be deleted on the old phone.

How I use this information

I will use your contact details to engage in my work with you, including contacting you on my business phone or email about appointments. I will not use them for any purpose other than:

• If for any reason I am asked to provide a report of the sessions, e.g. at your request. In this case the report will be sent to you via an encrypted email server for your approval.
• If I am subpoenaed by a court of law.
• If you disclose risk of harm to yourself or to someone else.

Your rights

You have the right to request, either verbally or in writing, to see any information that I hold about you and I must provide this to you within one month of the request.

You also have the right to ask me to change any information that I hold which is incorrect and to ask me to delete any information that I hold about you. I will do this except for any information I need to hold for legal purposes such as business tax purposes.

If you wish to complain about how I hold your data in any way then in the first instance please contact me, Barry White, as the data controller of Barry White at Hornsey Road London N19.

If you have any further concerns, which are not addressed, then you should contact the Information Commissioner’s Office (ICO) or telephone 0303 123 1113.

If any data is breached

I will report any data breach to the Information Commissioner’s Office, to BACP and to you within 72 hours if it becomes apparent that any data is stolen.

Barry White is registered with the Information Commissioner’s Register of Data Controllers (ICO) and as such is required to be transparent about how and why personal data is gathered, recorded, stored, how and when it is deleted.

By visiting https:/barrywhite.me.uk  website you accept and consent to the terms described in this privacy policy.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website; you can be assured that it will only be used in accordance with this privacy policy.

Our online contact form

When you use the online contact form we may collect, use and store the following types of personal data:

Name
Telephone number
Email address
Information relevant to your referral
Other information you choose to send to us

What we do with the information you provide via the contact form

We use this information to understand your needs and provide you with a better service, and in particular for the following reasons:

To contact you and assess your needs
Answer any questions you may have
Arrange and send confirmation of your initial consultation

Security

Transmission of data and information via the website is not a secure or an encrypted transmission method for sending your personal data, unless otherwise indicated on the website. Your attention is therefore drawn to the fact that, any information and personal data carried over the internet is not secure. Information and personal data may be intercepted, lost, corrupted or accessed by other people.

Upon receipt of your personal data we are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have in place appropriate physical, electronic and managerial procedures to safeguard and secure the information collected online.

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We may use traffic log cookies to identify which pages are being used. This helps analyse data via Google Analytics about web page traffic and improve the website in order to tailor it to customer needs.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to external websites

Our website may contain links to other websites of interest. However, once you have used these links to leave  https:/barrywhite.me.uk you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy. You should exercise caution and look at the privacy statement applicable to the website in question.

Amendments and updates

We may amend and/or update this privacy policy from time to time without notice to you, in which case, we will publish the amended version on the website. You confirm that we shall not be liable to you or any third party for any changes made to this privacy policy. It is your responsibility to check this page from time to time to ensure that you are happy with any changes.